Information Collection
Expert Reaction may collect personal information that you voluntarily provide to us when you contact us, request services, submit a form, communicate with us by phone, email, or text message, or otherwise interact with our business.
The information we collect may include your name, email address, telephone number, business name, service address, and information related to your service request or inquiry.
If you choose to receive SMS/text messages from Expert Reaction, we may also collect your mobile telephone number and records relating to your consent to receive text messages.
Information Use
We may use the information we collect to:
- Respond to inquiries and service requests.
- Provide, schedule, manage, and support our products and services.
- Communicate with customers regarding appointments, service updates, support requests, account information, and other business-related matters.
- Send SMS/text messages when a customer has provided consent to receive such communications.
- Maintain business records and improve our services.
- Comply with applicable legal and regulatory requirements.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images on the website.
Embedded Content from Other Websites
Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if the visitor had visited the other website.
Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including when you have an account and are logged in to that website.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically instead of being held in a moderation queue.
For users that register on our website, if any, we may also store the personal information they provide in their user profile. Users may be able to see, edit, or delete their personal information at any time, except where technical or legal limitations apply. Website administrators may also be able to see and edit that information.
Your Data Rights
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including data you have provided to us. You may also request that we erase personal data we hold about you, except for data we are required to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam-detection service.
Contact
Expert Reaction
173 E. San Bernardino Rd.
Covina, CA 91723
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user-agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.