Privacy Policy

Information Collection

Expert Reaction may collect personal information that you voluntarily provide to us when you contact us, request services, submit a form, communicate with us by phone, email, or text message, or otherwise interact with our business.

The information we collect may include your name, email address, telephone number, business name, service address, and information related to your service request or inquiry.

If you choose to receive SMS/text messages from Expert Reaction, we may also collect your mobile telephone number and records relating to your consent to receive text messages.

Information Use

We may use the information we collect to:

Respond to inquiries and service requests.
Provide, schedule, manage, and support our products and services.
Communicate with customers regarding appointments, service updates, support requests, account information, and other business-related matters.
Send SMS/text messages when a customer has provided consent to receive such communications.
Maintain business records and improve our services.
Comply with applicable legal and regulatory requirements

Information Sharing and Non-Sharing

Expert Reaction does not sell or share personal information with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

We may disclose information to service providers or subcontractors when reasonably necessary to operate our business or provide services on our behalf, such as communications, hosting, payment processing, customer support, or technology services. Such service providers may only use the information as necessary to perform services on our behalf.

All categories described above exclude text messaging originator opt-in data and consent. SMS opt-in information and consent will not be shared with third parties for marketing or promotional purposes

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

SMS Terms & Conditions

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://www.expertreaction.com/.
• Visit https://www.expertreaction.com/privacy-policy